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TOKEN & TRACKING TECHNOLOGIES POLICY

Effective Date: 1 December 2025
Entity: Gigevate B.V.

Gigevate B.V. uses tokens and similar tracking technologies such as local storage, session storage and server side identifiers to operate and improve the platform. This Policy explains what these technologies are, how we use them, and how you can manage your preferences. This Policy complies with GDPR, UK GDPR, the ePrivacy Directive, POPIA and CCPA where applicable.



1. WHAT ARE TOKENS AND TRACKING TECHNOLOGIES

Gigevate uses modern tracking technologies instead of traditional cookies. These include

Session Tokens
Temporary tokens stored in session memory to authenticate your login and keep you signed in

Local Storage and Session Storage
Browser based storage used to remember your preferences or save IDs that support platform performance

Server Side Identifiers
Tokens created and stored on our servers for security, booking continuity and fraud prevention

Tracking Identifiers
Internal or third party identifiers that help measure usage, monitor performance or support campaigns

These technologies allow us to deliver a secure and reliable experience across devices.



2. TYPES OF TOKENS AND TRACKING TECHNOLOGIES WE USE

2.1 Necessary Tokens
Required for the platform to function. They enable

  • Login and session authentication

  • Account security

  • Access to protected features

  • Booking workflow continuity

Without necessary storage, the platform cannot operate.

2.2 Functional Tokens
Used to remember user preferences such as

  • Language or region settings

  • Saved filters

  • Display and interface preferences

These improve user experience but are not required for basic functionality.

2.3 Performance and Analytics Tokens
Used to collect anonymised or aggregated information to understand how the platform is used. These help us

  • Identify errors

  • Improve performance

  • Develop new features

Examples include analytical identifiers provided by tools like Google Analytics where used.

2.4 Targeting and Third Party Technologies
May be used for

  • Measuring marketing performance

  • Supporting conversion tracking

  • Delivering relevant content

These technologies operate only with user consent where required by law.



3. PURPOSE OF TOKENS AND TRACKING

We use these technologies to

  • Authenticate users and keep accounts secure

  • Save your settings and preferences

  • Measure performance and usage patterns

  • Support marketing and campaign analytics

  • Improve platform reliability and speed

  • Protect users from fraud or abuse

  • Enhance booking flows and platform navigation



4. USER CONSENT AND CONTROL

4.1 Consent on First Visit
Users from regions that require consent will see a banner or modal on their first visit. You may

  • Accept all tracking technologies

  • Reject non essential tracking

  • Adjust your preferences

Your choices are saved using local storage or similar technologies.

4.2 Managing Storage in Your Browser
You may

  • Clear local storage or session storage

  • Block third party requests

  • Use privacy extensions

  • Use private browsing modes

Disabling some storage types may limit access to login features or booking functionality.

4.3 Third Party Opt Outs
Some third parties allow direct opt out including

  • Google Analytics

  • Facebook tools

  • Other analytics providers

These opt outs can be managed through the third party’s settings pages.



5. INTERNATIONAL COMPLIANCE

5.1 GDPR for EU Users
We follow GDPR compliant requirements including

  • Clear explanation of tracking technologies

  • Consent for non essential storage

  • Rights to access, rectification, deletion and objection

5.2 UK GDPR
UK users retain the same rights under the Data Protection Act 2018 and UK GDPR and may lodge complaints with the Information Commissioner’s Office.

5.3 POPIA for South African Users
We ensure that tracking data collected from South African users follows POPIA obligations including

  • Transparency

  • Notification

  • Right to correct or delete personal data

5.4 CCPA for California Residents
California users have the right to know what information is collected, request deletion and opt out of sale. Gigevate does not sell personal information.



6. UPDATES TO THIS POLICY

We may update this Policy to reflect changes in technology, law or platform features. When updates occur, we will

  • Change the effective date above

  • Notify users of significant changes through a banner or email where required

Continued use of Gigevate indicates acceptance of the updated version.



7. CONTACT US

If you have questions about this Policy or how tracking technologies are used, contact us at

Gigevate B.V.
Waldorpstraat 5
2521 CA ’s Gravenhage
Netherlands
Email: info@gigevate.com

By using Gigevate, you confirm that you have read, understood, and agree to this Token & Tracking Technologies Policy.