Header banner for the Gigevate End User License Agreement showing the Gigevate neon green branding on a dark background

END-USER LICENSE AGREEMENT (EULA)

Effective Date: 1 December 2025

Please read this End User License Agreement carefully before using the Gigevate platform. By selecting “I agree” or by accessing or using the platform, you agree to be bound by this EULA. If you do not agree, you must not use the platform.


This EULA is a legal agreement between you and Gigevate B.V. for use of the Gigevate platform, including its websites, applications, software and services, together with any updates or documentation.



1. LICENCE GRANT

1.1 Limited Licence
Gigevate grants you a personal, nonexclusive, nontransferable, revocable licence to use the Software for your own use as an artist, organiser or public user, subject to this EULA and the Gigevate Terms of Service.

1.2 Scope of Licence
You may use the Software only on devices that you own or control. You may not access or use the Software on devices that you are not authorised to use.



2. LICENCE RESTRICTIONS

2.1 Prohibited Actions
You agree that you will not

  • Copy or modify the Software or create derivative works from it

  • Reverse engineer, decompile or disassemble the Software, except where this is explicitly permitted by applicable law

  • Sell, rent, lease, sublicense or otherwise transfer the Software except as expressly allowed in this EULA

  • Use the Software to build or support a competing product or service

  • Remove or alter any copyright, trademark or proprietary notices

  • Use the Software for any unlawful or unauthorised purpose

If you breach any of these restrictions, your licence will end immediately.

2.2 Third Party Components
Certain components of the Software may be provided under separate open source or third party licences. Where this applies, those licences will govern the use of those components.



3. INTELLECTUAL PROPERTY RIGHTS

3.1 Ownership
The Software is licensed to you, not sold. Gigevate and its licensors own all rights, title and interest in and to the Software and all associated intellectual property.

3.2 Trademarks
All Gigevate names, logos and branding are trademarks or registered trademarks of Gigevate or its partners. You may not use them without prior written permission.

3.3 Updates
This EULA applies to any updates, upgrades or new versions of the Software unless those are accompanied by a different licence.

3.4 Maintenance and Support
Gigevate may provide maintenance or support for the Software but is not obliged to do so. Any support is provided at Gigevate’s discretion.



4. DATA AND PRIVACY

4.1 Data Collection
You agree that Gigevate may collect technical and usage data related to the use of the Software. This may include device information, system version, usage statistics, performance data and diagnostic information, in order to maintain and improve the platform.

4.2 Privacy Policy
Your use of the Software is subject to the Gigevate Privacy Policy. That policy explains how we collect, use and protect personal data and forms part of this EULA.



5. TERMINATION

5.1 Termination by Gigevate
Gigevate may suspend or terminate your access to the Software and this EULA if you breach its terms or the Terms of Service, or if this is required by law or by a court or regulator. On termination you must stop using the Software and remove it from your devices.

5.2 Termination by User
You may end this EULA at any time by uninstalling the Software and stopping all use of the platform.

5.3 Effect of Termination
After termination, clauses that reasonably should continue will remain in effect, including those relating to intellectual property, limitations of liability, governing law and dispute resolution.



6. LIMITED WARRANTY

6.1 Performance
Gigevate aims to ensure that the Software performs substantially as described when used on supported systems. However, complex online services may sometimes be interrupted or may contain minor errors.

6.2 Accuracy and Availability
We try to provide accurate information and reliable availability, but we cannot guarantee that the platform will be uninterrupted, error free or fully accurate at all times. You use the Software at your own risk.

6.3 Security and Harmful Code
Gigevate takes reasonable steps to protect the Software from viruses and other harmful code, but does not guarantee that the Software will always be free of such risks.

6.4 Disclaimer
Except where prohibited by law, the Software is provided on an “as is” and “as available” basis without any express or implied warranty. This includes, without limitation, implied warranties of merchantability, fitness for a particular purpose and non infringement.



7. LIMITATION OF LIABILITY

7.1 Exclusion of Certain Damages
To the maximum extent permitted by law, Gigevate is not liable for indirect, incidental, special or consequential damages, or for loss of profits, revenue, data or goodwill, arising out of or related to your use of, or inability to use, the Software.

7.2 Liability Cap
To the extent permitted by law, Gigevate’s total aggregate liability arising from or related to this EULA or the use of the Software will be limited to the greater of

  • The total amount you have paid to Gigevate for paid features of the Software in the twelve months before the claim, or

  • Fifty euros

Nothing in this EULA limits or excludes any liability that cannot be excluded under applicable law, including liability for fraud or for death or personal injury caused by negligence.



8. GOVERNING LAW AND DISPUTE RESOLUTION

8.1 Governing Law
This EULA is governed by the laws of the Netherlands. Mandatory consumer protection rules in your country of residence still apply.

8.2 EU, UK and South African Users
For users in the European Union, the United Kingdom or South Africa, any mandatory rights and protections under local law remain in force. You may be entitled to bring claims before courts in your country of residence where local law requires this.

8.3 Dispute Resolution
You should first contact Gigevate at the address below to attempt to resolve any dispute informally. If a dispute cannot be resolved, it will be handled by the competent courts of the Netherlands, unless mandatory law allows or requires you to bring the dispute in the courts of your country of residence.



9. GENERAL PROVISIONS

9.1 Severability
If any part of this EULA is found to be invalid or unenforceable, the remaining parts will remain in full force and effect.

9.2 Entire Agreement
This EULA, together with the Terms of Service and the Privacy Policy, forms the entire agreement between you and Gigevate regarding your use of the Software and supersedes any prior understandings.

9.3 Amendments
Gigevate may update this EULA from time to time. The updated version will be posted on our website with a new effective date. Continued use of the Software after the updated EULA takes effect means you accept the new terms.



10. CONTACT INFORMATION

For questions about this EULA, contact

Gigevate B.V.
Waldorpstraat 5
2521 CA ’s Gravenhage
The Netherlands
Email: info@gigevate.com

By using the Gigevate platform, you confirm that you have read, understood and agree to this End-User License Agreement.