At Gigevate, we have created a system that protects artists and organisers equally.
No ghosting. No delayed payouts. No payment uncertainty.
Every booking is protected with Trustap, a secure escrow partner that only releases funds once the gig is complete.
The scene runs on connection and trust, but too often deals break down when money is involved.
Artists are left unpaid. Organisers lose confidence.
We built Gigevate to fix this with a seamless, built-in solution that protects everyone.
Trustap escrow + Stripe payout = guaranteed payments
You no longer need to chase invoices or worry about fraud.
Your gig is booked, the funds are secured, and the payment is guaranteed once the job is done.
Everything happens inside Gigevate.
No spreadsheets. No missed DMs. No guessing.
This is not just a payment solution. It is a trust system for the culture.
The organiser sends a booking offer
The artist accepts and confirms the event
The organiser deposits the full amount into Trustap Funds are held securely until the event is completed
Once the gig is done, the organiser confirms it
Gigevate triggers payout approval through Trustap
Funds are released to the artist via Stripe
No middlemen. No delays. Full visibility for both sides
Gigevate partners with industry leaders to provide a trusted payment flow built into every gig.
Trustap holds the funds securely in escrow
Stripe manages fast and reliable payouts
You can see the full timeline inside your dashboard
No third-party links. No off-platform risk. Just seamless, secure artist bookings and trusted event payments.
Gigevate is currently available in regions where both Stripe and Trustap are supported, enabling secure payments and full booking protection.
We are live in most of Europe, North America, and Australia, and expanding fast. If you are based in a country with full coverage, you can start building your profile, booking gigs, and getting paid with confidence.
Currently not available in:
South Africa
India
Russia
Countries without Stripe or Trustap support
If you are based in one of these regions, you can still join the waitlist and stay updated.
As we grow, we are working to open access globally.
Your questions answered
Once an organiser sends a booking offer, the full payment is held securely in escrow through Trustap. After the event is completed and confirmed, the funds are released to the artist through Stripe. This ensures that both parties are protected throughout.
Escrow is a secure holding account that keeps funds safe until both sides fulfil their part of the agreement. On Gigevate, escrow protects the artist from cancellations and the organiser from no-shows or underperformance. It’s the foundation of trust between both parties.
Trustap is our official escrow partner. They are a verified third-party provider that securely holds and releases funds based on milestones, like a completed gig.
Once the organiser marks the gig as complete, funds are typically released within 24–48 hours via Stripe. You will get a notification when payout is initiated.
Yes. Both artists and organisers can track the full flow in the Gigevate dashboard: from offer sent, to deposit made, to funds released.
Yes. We use Stripe to ensure fast, reliable, and global payouts. Artists must set up their Stripe account during onboarding to receive funds.
Yes, there is a small platform fee to cover the escrow and payout process. This is included in the booking and will always be clearly shown before confirmation.
Cancellations are handled based on our cancellation policy and the Trustap terms. If a booking is cancelled within the protection window, funds can be refunded or partially released, depending on what was agreed between both parties.
Funds will not be released until the organiser marks the gig as complete. If they fail to do so, the artist can raise a dispute through Trustap’s system, and Gigevate will support the resolution process with any available evidence.
If an artist fails to perform and does not provide a valid reason, the organiser can raise a dispute. Trustap will then assess the case and decide if a refund is due.
Disputes are submitted directly through Trustap and reviewed using available booking evidence, communications, and timelines. Gigevate may also support the claim with internal logs. Trustap makes a fair resolution based on proof.
Refunds are possible depending on the circumstances of the cancellation or dispute. All refund policies will be shown at the time of booking. For any issues, please open a case directly with Trustap.
No. All bookings on Gigevate go through our secure escrow flow. This protects everyone involved and prevents payment issues. It’s part of what makes the platform trusted.
Yes. Organisers and artists can discuss the offer inside the platform before payment is made. Once both sides agree, the offer can be confirmed and funds deposited.
Minor changes (like times or rider info) can be updated via the chat, but any major changes require both parties to approve a new offer or cancel the previous one.
Yes. Gigevate supports multiple bookings and recurring gigs. Each one will have its own payment flow and protection, so nothing gets lost.
Gigevate is currently available in select countries supported by both Trustap and Stripe. At the moment, we do not support users based in South Africa, Russia, India, or certain regions without Stripe or Trustap coverage.
We are actively working to expand access. If your country is not currently supported, you can join the waitlist and we’ll notify you as soon as access becomes available in your region.
Accordion Content
Gigevate supports major currencies including EUR, USD, and GBP. Final payout currency depends on your Stripe settings.
Yes. Stripe requires basic identity verification to process payouts. You will be asked to upload a valid ID and banking information securely during setup.
Yes. We follow strict GDPR guidelines and your personal data is protected. All sensitive data is handled via Trustap and Stripe’s secure systems.
Traditional payment methods do not offer protection for both parties. Trustap allows us to build a trusted booking ecosystem where the money is only released once the job is done. It keeps everyone accountable.
With manual payments, there is no protection or verification. With Gigevate, the platform tracks every step of the booking process and ensures funds are only released when both sides agree it is complete.
Anyone booking or performing at electronic music events: DJs, live acts, event organisers, promoters, collectives and more. Whether you are big or underground, this protects your work.
Where can I learn more or get help?
Contact support@gigevate.com if you need assistance with Trustap or your payment setup.
