Effective Date: April 2025

Gigevate (Pty) Ltd (“we”, “our”, “us”, or “Gigevate”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, store, disclose and protect your personal information when you use our platform and services. It also explains your rights and choices with respect to your personal data in accordance with:

1. INTRODUCTION
By accessing or using Gigevate, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, you must not use our services. We may update this Privacy Policy from time to time. The most recent version will always be posted on our platform, with the updated effective date. We encourage you to review it regularly to stay informed of how we are protecting your data.

2. DATA COLLECTION PRACTICES
2.1 Definitions

Personal Information means information relating to an identifiable living natural person, and where applicable, an identifiable existing juristic person. This includes (but is not limited to):

2.2 Information We Collect
We may collect the following categories of information:

2.3 How We Collect Information

3. USER CONSENT
3.1 Consent to Processing
By using our platform and submitting your personal information, you consent to the processing of your data as outlined in this Privacy Policy.

3.2 Withdrawal of Consent
You may withdraw your consent at any time by contacting us at hello@gigevate.com. Please note that doing so may affect your access to certain features.

4. DATA USE AND PROCESSING
We process your personal information for the following purposes:

4.1 Legal Basis for Processing
We rely on the following lawful bases for processing:

5. DATA STORAGE AND SECURITY
5.1 Data Storage
Your information is stored on secure servers located in data centres that comply with international security standards. Storage providers are contractually obligated to follow industry best practices.

5.2 Data Retention
We retain your data only for as long as necessary for the purposes stated in this Policy, or to comply with legal requirements. Once data is no longer required, we will delete, de-identify or anonymise it.

5.3 Security Measures
We implement technical and organisational measures to safeguard your data, including:

However, no online platform is entirely immune from breaches. While we take all reasonable precautions, we cannot guarantee absolute security.

6. DATA SHARING PRACTICES
6.1 Third-Party Service Providers
We may share your information with trusted third-party vendors such as:

These providers are contractually obligated to handle your data only for authorised purposes and must ensure adequate security and compliance.

6.2 Business Transfers
In the case of a sale, merger, or acquisition, personal data may be transferred to the acquiring entity, who will be bound by the terms of this Privacy Policy or an equivalent.

6.3 Legal Requirements
We may disclose your data if required to comply with legal obligations or court orders, or to protect Gigevate’s rights, users, property or safety.

7. USER RIGHTS
You have the following rights regarding your personal information:

To exercise your rights, contact us at gigevate@gmail.com. We may need to verify your identity before fulfilling your request.

8. REGULATORY COMPLIANCE
8.1 GDPR (EU Residents)
If you reside in the European Union or European Economic Area, Gigevate complies with the GDPR. You may exercise all rights outlined above and lodge complaints with your local data protection authority.

8.2 UK GDPR (United Kingdom Residents)
For users based in the United Kingdom, Gigevate complies with UK GDPR as enforced by the Information Commissioner’s Office (ICO). Your rights under UK GDPR mirror those outlined under EU GDPR. You may contact us directly to exercise these rights, or submit complaints to the ICO.

8.3 CCPA (California Residents)
If you are a California resident, you have the right to:

Requests can be submitted via gigevate@gmail.com.

8.4 POPIA (South African Residents)
In compliance with South Africa’s POPIA legislation, users have the right to:

To exercise any of these rights, contact gigevate@gmail.com.

9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy as our services evolve or legal obligations change. We will post the revised version with the new effective date on our website. Continued use of the platform signifies acceptance of the latest version.