TOKEN & TRACKING TECHNOLOGIES POLICY FOR GIGEVATE

Effective Date: April 2025

Gigevate (Pty) Ltd (“we”, “us”, or “our”) uses tokens and similar tracking technologies (such as local storage, session storage, and server-side identifiers) on our platform. This policy explains how we use these technologies, the purposes for which we use them, and how you can manage your preferences.

This policy complies with the General Data Protection Regulation (GDPR), United Kingdom GDPR (UK GDPR), ePrivacy Directive, Protection of Personal Information Act (POPIA), and the California Consumer Privacy Act (CCPA).


1. WHAT ARE TOKENS AND TRACKING TECHNOLOGIES?

Instead of traditional cookies, Gigevate uses technologies such as:

  • Session Tokens: Temporary tokens stored in session memory to authenticate your login and keep you signed in
  • Local Storage & Session Storage: Persistent or temporary storage in your browser used to remember settings, preferences, or IDs
  • Tracking Identifiers: Internal or third-party tokens to measure usage, security events, or campaign effectiveness

These technologies help us deliver secure, functional, and user-friendly experiences across devices.


2. TYPES OF TOKENS & TRACKING TECHNOLOGIES WE USE
2.1 Necessary Tokens
These are essential for platform operation and security. Without them, you cannot log in, navigate, or access protected content.

Examples: Authentication tokens, CSRF tokens, session ID tokens

2.2 Functional Tokens
Used to remember your preferences and settings to improve usability.
Examples: Dark mode toggle, language preferences, saved event filters

2.3 Performance & Analytics Tokens
Used to collect anonymised data about user behaviour and system performance. Helps us understand how users interact with Gigevate and where improvements are needed.
Examples: Session analytics, load tracking, navigation paths

2.4 Targeting & Third-Party Technologies
May be set by integrated third parties to measure marketing effectiveness or deliver relevant content.
Examples: Facebook Pixel, Google Tag Manager, advertising trackers (when applicable)


3. PURPOSE OF TOKENS AND TRACKING

We use tokens and similar technologies to:

  • Authenticate users and keep accounts secure
  • Save your settings and preferences
  • Measure performance and usage patterns
  • Support marketing and campaign analytics
  • Improve platform reliability and speed


4. USER CONSENT & CONTROL
4.1 Consent on First Visit
When you visit Gigevate for the first time, you will see a consent banner or modal explaining our use of tracking technologies. You can:

  • Accept all non-essential tracking
  • Decline non-essential tracking
  • Adjust your preferences via a settings menu

Your choices will be respected and stored using a token or local storage mechanism.

4.2 Managing Storage in Your Browser
You can also manage storage and permissions through your browser:

  • Clear Local Storage/Session Storage
  • Block Third-Party Requests
  • Use Privacy Extensions or Incognito Mode

Please note: disabling some storage types may affect platform functionality.

4.3 Third-Party Opt-Outs
If we use external services (like Google Analytics or Facebook), you can manage your settings via:


5. INTERNATIONAL COMPLIANCE
5.1 GDPR (European Union)
Users in the EU are entitled to transparency, consent, access, correction, objection, and deletion of their personal data. We follow GDPR-compliant storage and consent procedures.

5.2 UK GDPR & Data Protection Act 2018
Users in the UK have the same rights under UK GDPR and can lodge complaints with the Information Commissioner’s Office (ICO).

5.3 POPIA (South Africa)
South African users are entitled to notification, correction, deletion, and objection rights. We store data in compliance with POPIA and offer clear user controls.

5.4 CCPA (California)
California residents have the right to know what tracking data is collected and how it’s used. Gigevate does not sell personal information. Users may request access, deletion, or opt-out.


6. UPDATES TO THIS POLICY

We may update this policy to reflect changes in tracking practices or legal requirements. When we do, we will:

  • Update the “Effective Date” above
  • Notify users of significant changes via the platform banner or email

7. CONTACT US
For any questions or privacy concerns regarding this policy or the tracking technologies we use:

Gigevate (Pty) Ltd
Email: gigevate@gmail.com

By using Gigevate, you confirm that you have read, understood, and agree to this Token & Tracking Technologies Policy.